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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Would rather clean toilets for a living - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Jun 25, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      For sky the incentive was achieveable but not worth the stress and turmoil.

      Cons

      Unsociable hours, work on bank Holidays, barely no time to eat and go toilet, modern day sweatshop.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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