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Firstsource Solutions

Engaged Employer

Shocking Company - CA Customer Adviser Firstsource Solutions Employee Review

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Team mates who I worked with were the only good thing.

Cons

Lack of support, constant changing of bonus scheme, constantly underpaying staff. Deducting holidays when they have not been taken, unlawful deductions from final wages. Constantly being pushed to achieve even when you are exceeding the targets. When you beat your targets they change the bonus structure with no warning!!! Soul destroying and offer no support when you get abused by customers.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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