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Firstsource Solutions

Engaged Employer

Poor outlook - Claims Examiner Firstsource Solutions Employee Review

3.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Decent team; management seems to have its hands tied as to better reward employees.

Cons

Pay is based on a piece work system. IF you get high productivity, compensation can reach “$14-18 per hour.” The reality is you may very likely end up making minimum wage. Legally you can’t be paid less than minimum, but anecdotally, the company purportedly tried to do so for low performers. Benefits package was not as bad as others might think.

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Firstsource Solutions Response
4y
Thank you for taking the time to share your feedback. We take feedback very seriously and are committed to reviewing and addressing the concerns that are brought to our attention. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. We appreciate your service to the organization and wish you luck in your future endeavors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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