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Firstsource Solutions

Engaged Employer

Not too bad - Customer Service Representative Firstsource Solutions Employee Review

3.0
Jan 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Friendly environment, takes care of staff

Cons

Long hours, not the best pay

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Firstsource Solutions Response
4y
Thank you for taking the time to write a review. We’re pleased to hear you enjoyed your time with us and it’s great that you connected so well with your colleagues. Our Team Leaders and Engagement Executives work hard to create a strong people culture it’s pleasing to hear you experienced this. Our shifts are designed to offer a good work-life balance and we’re sorry to hear you didn’t feel this was the case. Our compensation and benefits package is designed to reward good performance, it also offers support through our Employee Assistance Programme, and a whole host of perks and discounts. Thank you for your feedback and good luck in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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