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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Its Okay... - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      Mar 29, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      decent relationships can be built here call centre type of work so time can fly lots of overtime available

      Cons

      can easily get bored as the job is monotonous

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      Firstsource Solutions Response
      4y
      Thanks for your review. It’s good to know you’re enjoying your time with us, and the work makes your day pass quickly. We hope you make the most of the overtime available and reap the rewards that it brings! All the best for a long and happy career with us.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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