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Firstsource Solutions

Engaged Employer

Great place to work - Customer Service Representative (CSR) Firstsource Solutions Employee Review

5.0
May 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, working hours, support from managers

Cons

Calls can get hectic at times.

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Firstsource Solutions Response
4y
Thank you for your review – it’s great to hear that you’re enjoying working with us and building a fulfilling career! You’re right – it can get hectic sometimes, but our people do an amazing job of delivering the service our customers need. Keep up the good work!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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