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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Great place to work - Customer Service Representative (CSR) Firstsource Solutions Employee Review

      5.0
      May 6, 2022
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, working hours, support from managers

      Cons

      Calls can get hectic at times.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review – it’s great to hear that you’re enjoying working with us and building a fulfilling career! You’re right – it can get hectic sometimes, but our people do an amazing job of delivering the service our customers need. Keep up the good work!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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