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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer Service Rep - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      May 18, 2015
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing I can say about this company is my co-workers and my team leader.

      Cons

      The pay ($10.00 an hour) call and the benefits suck. Management is always trying to find ways to increase volume so they can suck up to the client.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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