Learned great skills however ultimately the whole experience felt unstable and at times unnecessarily frantic - Customer Service Operative Firstsource Solutions Employee Review

Thank you for taking the time to leave a review. We're really happy to hear you enjoyed working from home, as well as other opportunities provided - including our wonderful training. We do understand that the role is fast-paced and can sometimes feel intense, so we make sure that our Team Leaders and Mental Health First Aiders are always there to provide support, especially with customer interactions. Additionally, Firstsource offers a fully funded Employee Assistance Programme, providing access to counselling sessions should you require them. We're sorry to hear about your experience with our Managers – Managers' shifts are matched with their teams for availability and consistency, however, all Managers should be approachable at any time.