3.0
Oct 6, 2022
Current employee, less than 1 year
Leicester, Inglaterra
Recommend
CEO approval
Business Outlook
Pros
I worked for outbound sales for Sky broadband products - Good training for first few weeks.
Cons
- Customers don't trust talking to telesales people from firstsource. The number turns up as 'scam' call and most calls go to voice mail. Be ready to hear a lot of verbal abuse as well. - Two 15 minute breaks and one 30 minute... can't drop the calls or take a toilet break anytime. - Penalty if the call cuts off due to poor internet connection. - The commission targets are shifted once you finished the probation period from achievable 5 sales per week to 20 and criteria of just signing on a customer to actually waiting for the cooling period to finish to earn the commission.