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Firstsource Solutions

Engaged Employer

It was ok - Customer Service Representative Firstsource Solutions Employee Review

4.0
Dec 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Schedule Flexibility, Benefits, work life balance, shorter hours or closed on Holidays

Cons

Low Wages Not much career advancement

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Firstsource Solutions Response
3y
Thank you for taking the time to leave a review, and we’re happy to hear you enjoy our schedule flexibility and generous benefits. Our salaries are very competitive for the sector and are reviewed annually. We offer several pay models. Should you wish to progress within Firstsource, we offer multiple development pathways, including JetSet, AIM, and RISE. We offer funded degrees with Ulster and Derby Universities, which you are welcome to apply for.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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