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Firstsource Solutions

Engaged Employer

good work - Customer Service Representative Firstsource Solutions Employee Review

2.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

young people nice office good for part time

Cons

salary micro management strict adherence no career growth

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Firstsource Solutions Response
3y
Thank you for leaving a review. We’re happy to hear you enjoy working with our wonderful people and the office at our Belfast site. We would love to see you progress your career with Firstsource, we offer multiple development pathways, including JetSet, AIM, and RISE. We also offer funded degrees with Ulster and Derby Universities, which you are welcome to apply for. Please speak to your HR team member to find out more.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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