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Firstsource Solutions

Engaged Employer

Awful - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Made a lot of friends there

Cons

Just an awful place to work, to get anywhere it’s who you know or who you sleep with. When I was there 2 of the ops leaders were sleeping with team leaders who were also brother and sister

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Firstsource Solutions Response
3y
Thank you for leaving a review, we’re pleased to hear you made friends among our wonderful colleagues. We apologies that you felt unable to progress in your role, we have many schemes in place to enable colleagues to continually learn and further their careers with us. If you feel there are any conflicts of interest within relationships or an impact on teams, please provide as much detail as you can to HR, who will investigate.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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