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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Real time delivery of client sla's - Real Time Analyst Firstsource Solutions Employee Review

      5.0
      Aug 26, 2015
      Real time analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location suits for family and personal commitments, great teamwork within current wfm team, competitive salary, growing business with a lot of potential

      Cons

      Lack of structure within current role, employed since March 2015 with no clear direction on objectives of role from senior management team

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your review. We take all feedback into consideration in order to help us to make Firstsource a better place to work. We strive to create an environment that allows you to do your best work and develop within the company. Keep up the good work!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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