employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Work environment - Senior Customer Service Associate Firstsource Solutions Employee Review

4.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

It has nice working environment

Cons

6 days of working,1 day week off

avatar
Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We take immense pride in providing our employees with a pleasant working environment where teamwork and productivity flourish. We understand that achieving work-life balance is essential for our employees' well-being. We are actively assessing our policies to explore ways to provide a more balanced work schedule that accommodates your needs while maintaining productivity.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All