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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      First source - Customer Service Adviser Firstsource Solutions Employee Review

      1.0
      Oct 29, 2023
      Customer service adviser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wage and getting paid every 2 weeks

      Cons

      Managers work load and no benefits

      avatar
      Firstsource Solutions Response
      2y
      Thanks for sharing your feedback. It’s great to hear that you enjoy our competitive wages and bi-weekly pay. However, we’re sorry to hear that you find the workload for managers to be overwhelming and that you haven’t yet made use of our benefits schemes, such as Simply Health and the First Reward program. We are always looking to improve and provide our colleagues with the best possible benefits, so do get in touch with your HR or engagement rep if you have any suggestions.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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