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Firstsource Solutions

Engaged Employer

Great Opportunity, Position Not For Everyone - Eligibility Specialist Firstsource Solutions Employee Review

4.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Strong Leadership Team Promotes Within Friendly Team Atmosphere Scheduling Flexibility

Cons

Training Process Needs Attention Workload Is Overwhelming Hospital Staff Is Unwelcoming

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Firstsource Solutions Response
2y
Hello! Thank you for sharing your insights. We're glad to learn that you appreciated our strong leadership team, internal promotion opportunities, friendly team atmosphere, and flexible scheduling as it reaffirms our commitment to fostering a positive work environment. We are grateful to hear your observations regarding the training process, workload, and staff dynamics at your location. Insight like yours plays a valuable part of our ongoing efforts to assess and improve our practices, ensuring a positive experience for all team members. Thank you again for your feedback.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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