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Firstsource Solutions

Engaged Employer

Customer care - Customer Service Representative Firstsource Solutions Employee Review

5.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive diversified work environment and good opportunity to grow

Cons

Less pay, enormous amount of pressure

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We are thrilled to receive positive feedback about our supportive and diversified work environment. Creating an atmosphere where every team member feels valued, included, and has opportunities for growth is a top priority for us. We are dedicated to fostering a workplace culture that encourages collaboration, innovation, and continuous learning. We understand the importance of fair compensation. We will conduct a comprehensive review of our pay structures to ensure they align with industry standards and adequately reflect the value of our employees' contributions.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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