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Firstsource Solutions

Engaged Employer

Terrible - Fraud Agent Firstsource Solutions Employee Review

1.0
Dec 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Started out OK and the people are great

Cons

Upper management take advantage far too often and blame this on the client, rarely ever paid correctly, virtually no benefits, not even able to read our contract, managers appointed by bootlicking

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Firstsource Solutions Response
2y
Thank you so much for taking the time to leave us feedback. We value open communication and are committed to addressing concerns raised by our team members. We understand the importance of fair compensation and accurate payment. We actively review our payment processes to ensure accuracy. We believe in a workplace where mutual respect is at the core of our values, we treat our staff with the same care and consideration that we expect them to extend to our customers. We understand that a contract of employment is a partnership based on fairness and collaboration, not a form of exploitation. We appreciate the dedication of our team members, and we are dedicated to fostering a work environment where everyone feels valued and supported in their professional journey

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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