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Firstsource Solutions

Engaged Employer

Could pay more - Customer Service Representative Firstsource Solutions Employee Review

3.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with

Cons

Need better pay $14 an hour is not enough for what you have to do. Need better health insurance.

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Firstsource Solutions Response
1y
We’re pleased to hear that you enjoy working with your colleagues. Building a positive and supportive team is essential to our workplace culture, and it’s great to know that you appreciate the people you work with. We understand that competitive pay and comprehensive health insurance are crucial factors in job satisfaction. Our compensation and benefits packages are designed to align with company standards and industry benchmarks.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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