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Firstsource Solutions

Engaged Employer

Best firm for freshers - Senior Customer Service Associate Firstsource Solutions Employee Review

4.0
Mar 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Environment with rotation weekoffs and shifts

Cons

Bad management though you can see they don’t really take actions

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find the work environment positive and appreciate the rotation of week-offs and shifts. We understand that effective management is crucial for a positive workplace, and we take concerns about favoritism and action-taking seriously. We train our management team to work with diversity and ensure fair and equitable treatment for all employees.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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