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Firstsource Solutions

Engaged Employer

Not enough money for the job description - Customer Service Representative Firstsource Solutions Employee Review

2.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The job being work from home

Cons

Customers are always mad when they call in.

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We appreciate your feedback on the work-from-home setup. We understand that handling upset customers can be challenging, and it is a crucial part of meeting our business needs and providing quality service. We continuously strive to support our employees with the necessary tools and resources to manage these situations effectively.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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