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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer service - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      May 20, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very considerate and flexible,good management

      Cons

      Strict with adherence to work times

      avatar
      Firstsource Solutions Response
      1y
      Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find our management considerate and flexible. While we strive to be accommodating, adherence to work times is a policy we uphold to ensure operational efficiency and consistency.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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