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Firstsource Solutions

Engaged Employer

Customer service - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very considerate and flexible,good management

Cons

Strict with adherence to work times

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Firstsource Solutions Response
1y
Thank you so much for taking the time to leave us feedback. We’re pleased to hear that you find our management considerate and flexible. While we strive to be accommodating, adherence to work times is a policy we uphold to ensure operational efficiency and consistency.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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