Toxic Culture - Quality Manager Firstsource Solutions Employee Review

Thank you for your feedback and for highlighting the positives, such as work-from-home flexibility, we’ve made significant improvements to enhance our workplace culture, fostering a more inclusive and supportive environment where employees feel valued. We’ve also updated our insurance benefits to offer more comprehensive coverage, ensuring that our team members and their families have access to the care they need. In terms of work/life balance, we’ve introduced flexible scheduling and work-from-home options to provide greater flexibility and support for our employees' personal and professional lives. We’re also proud to have expanded our advancement opportunities, with more training programs and clear pathways for career growth. Our bonus structure has been revised to better reflect performance and reward the hard work and dedication of our team members.