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Firstsource Solutions

Engaged Employer

Good company - Customer Service Representative Firstsource Solutions Employee Review

4.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company and infrastructure also good.

Cons

Timings are very much flexible includes night shift

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Firstsource Solutions Response
1y
Thank you for your positive feedback. We're glad to hear you appreciate our company, infrastructure, and flexible scheduling options, including night shifts. We've worked hard to create a supportive work environment with quality infrastructure, so it's rewarding to know that these efforts are valued. Our goal is to provide the tools and environment our team needs to perform at their best. Regarding our flexible timings and night shift options, we understand the importance of work-life balance and aim to accommodate various scheduling needs. It's great to hear that this flexibility is beneficial to you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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