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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good growth opportunity and work culture - Senior CSA Agent Firstsource Solutions Employee Review

      3.0
      Oct 1, 2024
      Senior csa agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited incentives if you work well and get all targets achieved. Good rewards for sales like vouchers or shopping points Great growth opportunity

      Cons

      Need to do everything as per team leader and managers which gets toxic sometimes. They won't ask you to resign directly but will make your situation and atmosphere pretty tedious which makes you want to leave the job. Too much office politics.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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