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Firstsource Solutions

Engaged Employer

Solid job - Customer Account Representative Firstsource Solutions Employee Review

4.0
Oct 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good schedule, great work environment, paid training

Cons

Benefits aren’t great, no vacation until 1 year of employment

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Firstsource Solutions Response
1y
Thank you very much for your valuable feedback. We're happy to hear of your satisfaction with your schedule as we continuoously aim to promote a healthy work life balance among all employees. Our work environments are fueled by our dedicated teams and a fostered culture of inclusivity, recognition, and appreciation. We are glad that this was exhibited in your experience. We are sorry to hear your unsatisfaction with our offered benefit plans, bonuses, and pto schedules. We are continuously matching our structures to compete with market standards but value input like yours when reviewing areas for our improvement. Thank you for your support as a part-time employee while with our organization. We wish you the best!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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