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Firstsource Solutions

Engaged Employer

Unsatisfactory Employment - Eligibility Specialist Firstsource Solutions Employee Review

2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The initial training was fine.

Cons

Management doesn't respond. Once on site the training moved again and again. I only had one positive experience of all 3 locations. I only had 3 days of in office with a trainer and was told it going be cut and moved onto my hospital location at the time. I was given 24hrs notice of moving locations when I did and the training at my location was very inadequate. People taking 40m breaks, etc. There was no structure. I had no access to emails or systems for 2 weeks. I wasn't paid for my last day as well as they controlled my timesheet.

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Firstsource Solutions Response
1y
Thank you for your valuable feedback. We are sorry to hear of your experience and take comments like yours seriously when reviewing our core structures. As an organization, we are committed to fostering an environment where every FirstSource can thrive. With curated training and work structures, a dedicated HR team, and policies put in place for seamless work management, we pride ourselves in being advanced in our operations. Although this does not sound like your experience, we hope that these concerns were brought to your HRBP to be addressed and properly handled. Thank you for the hard work and effort you put in during your time as a Firstsourcer. We appreciate your review and wish you the best in your future endeavors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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