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Firstsource Solutions

Engaged Employer

Good company - Customer Service Advisor Firstsource Solutions Employee Review

4.0
Jan 30, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is good and put diversity and inclusion into consideration with opportunities to learn a lot.

Cons

Consider better pay structure to align with the workload

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Firstsource Solutions Response
1y
Thank you for taking the time to leave a review. We're pleased to hear that you appreciate our commitment to diversity and inclusion, as well as the learning opportunities we provide. We do recognise the importance of a fair and competitive pay structure, and we'll consider your feedback as we continue to evaluate our compensation policies. Our goal is to always ensure that our colleagues feel adequately rewarded for their hard work and dedication through our bonuses and other benefits.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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