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Firstsource Solutions

Engaged Employer

Proud to #MakeItHappen at Firstsource - Process Leader Firstsource Solutions Employee Review

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

I have been with Firstsource for the past 10 months, and it has been an incredible journey filled with learning and growth. The organization offers great opportunities at all levels, with a highly supportive work environment. The HR team is outstanding, always quick to respond and highly supportive in addressing people’s concerns and issues. Within just 9 months, I was honored to receive the ‘Best Supervisor’ and ‘Best Retention Amplifier’ awards, along with recognition from the entire FSL team and our client. Firstsource is truly an organization that fosters growth, provides immense support from all stakeholders, and nurtures a positive work culture. Thank you, Firstsource, for the exceptional recognition—it is a testament to my hard work and dedication. Looking forward to contributing more and growing within this amazing company!

Cons

As of now, I haven't come across any cons at Firstsource. I truly believe this organization is one of the best places to work and grow. I would love to extend my heartfelt thanks to everyone for their unwavering support, especially during critical situations. Keep up the great work!

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Firstsource Solutions Response
1y
Thank you for your feedback! We're glad to hear that you have had an incredible journey filled with learning and growth at FSL. It’s great to know that you appreciate the opportunities available at all levels and the support from the HR team. Congratulations on receiving the ‘Best Supervisor’ and ‘Best Retention Amplifier’ awards! Your hard work and dedication truly shine, and we’re happy to see you being recognized for it. We appreciate your suggestions regarding mentorship programs, training opportunities, and process improvements. We are always working to enhance employee engagement and streamline workflows to create an even better experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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