employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Flexible - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Oppourtunity to earn bonus aside from salary

Cons

Can be stressful at times

avatar
Firstsource Solutions Response
1y
Thank you for your feedback. We’re pleased to hear you appreciated the opportunity to earn bonuses in addition to your salary, we know how important reward & recognition are. We also understand that the nature of the role can sometimes be challenging, and we’re committed to supporting our colleagues. We offer access to trained Mental Health First Aiders, both in person and remotely, as well as free counselling services through our health benefits provider. Thanks again for sharing your experience.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All