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Firstsource Solutions

Engaged Employer

Overall experience - Sr. CSA Firstsource Solutions Employee Review

5.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

I love working at Firstsource! The team is supportive, and the company culture is amazing. I've learned so much and grown professionally. While I enjoy working here I think there could be more opportunities for professional development in certain areas.

Cons

Predictable schedule:- Provide schedules in advance to help plan personal life

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Firstsource Solutions Response
1y
Thank you for your wonderful feedback! We’re glad to know that you love working at Firstsource, and that the supportive team and strong company culture have contributed positively to your growth and learning. We appreciate your perspective. Continuous learning is a key focus for us, and we’ll share this feedback with the relevant teams to explore further enhancements in this area. Schedules are always made available for each business unit in advance, as per standard process.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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