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Firstsource Solutions

Engaged Employer

Great Launchpad for Freshers with Strong Career Growth Opportunities - Process Leader Firstsource Solutions Employee Review

5.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent place to start your career; training and onboarding are well-structured. Ample growth opportunities for high performers – I joined as an advisor and became a process leader in just 4 years. Supportive team environment with approachable managers. Job stability and timely salary disbursements. Learning curve is steep, which helps in developing both soft and leadership skills.

Cons

Work-life balance can be challenging during peak periods or when handling escalations. Compensation could be more competitive, especially at the lower levels. Limited exposure to cross-functional roles unless you proactively seek them.

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Firstsource Solutions Response
1y
Thank you for your valuable feedback! We’re pleased to hear that Firstsource provides a comfortable and employee-friendly environment that helps you perform at your best. We appreciate your understanding that these are linked to individual contributions and aligned with the financial year cycle. We appreciate your recognition of the company’s efforts in recognizing and promoting internal talent, which indeed helps motivate the team. Employee engagement, wellness programs, and compensation reviews are priorities actively managed by the respective teams to ensure our people feel valued and supported.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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