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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Supportive Work Culture with Good Opportunities - Sr Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Jul 18, 2025
      Sr customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly, collaborative environment with approachable leadership.Very Supportive Management, Stable projects and strong client portfolio with Learning opportunities.

      Cons

      There is no major Concerns to say, if we are facing any issues concerns management will clear on time.

      avatar
      Firstsource Solutions Response
      11mo
      Thank you for sharing your feedback! It’s great to hear you value the friendly, collaborative environment and the supportive management at Firstsource. We’re glad that the learning opportunities and stable projects have contributed to a positive experience for you. We will continue to focus on creating an environment where employees feel empowered to take initiative and grow.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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