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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Smart meter call agent - Call Centre Agent Firstsource Solutions Employee Review

      3.0
      Jul 22, 2025
      Call centre agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, working from home meant no travel cost.

      Cons

      for the E.O.NNext smart meter technician booking campaign, I was moved to various teams, so i had to learn new call scripts, also there was a significant customer complaints.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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