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Firstsource Solutions

Engaged Employer

DO NOT WORK HERE - Fraud Advisor Firstsource Solutions Employee Review

1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Your colleagues will be decent

Cons

They do not care for your mental or physical health, the customers are extremely nasty and rude and you are expected to put up with it, the pay is horrific.

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Firstsource Solutions Response
7mo
Thank you for sharing your feedback. We’re pleased to hear you’ve had positive experiences with your colleagues. At Firstsource, we take colleague wellbeing seriously. Each site has trained Mental Health First Aiders, available in person or via Teams for those working from home, and we also offer free counselling through Sour health benefits provider. We recognise the demands of customer-facing roles and continue to look for ways to support and celebrate the professionalism and resilience our people bring every day.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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