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Firstsource Solutions

Engaged Employer

Don’t take the job especially if it’s for the Telegraph campaign - Customer Service Advisor Firstsource Solutions Employee Review

1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Not much I can think off maybe the biweekly pay dates

Cons

Messed up my pay multiple times you get monitored on even going to the toilet not allowed to call in sick immediately get a recorded discussion under staffed so you’re overworked as everyone is leaving the job

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Firstsource Solutions Response
7mo
Thank you for sharing your feedback. We’re glad you valued the biweekly pay schedule. In some roles, certain processes are in place to maintain service standards and so we can support the team’s workload. We also understand that matters including payroll, can sometimes be frustrating, and we continually review these systems to improve accuracy and clarity.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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