Great place to work for, but the money is lower than other Call Centers - Operations Manager Foundever Employee Review

4.0
Oct 28, 2011
Recommend
CEO approval
Business Outlook

Pros

The people you will work with, I have made friends for life at Sitel. Also the training you will recieve, I started with Sitel as a basic phone associate with no supervisory experience, and was able to make it all the way up to Operations Manager, running a 300 person department and managing 12 million in Revenue a year, all based completely on the training I recieved from Sitel. This is a common experience in Sitel, and if you have a drive to succeed you will be able to repeat this.

Cons

The Pay is lower than almost every other call center out there, or as it was put to me by a Vice President once, "How much money do you think I make? I work for the same company you do."

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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