Sitel has fallen from a good company to a poor company - Learning Specialist Foundever Employee Review

1.0
Feb 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Sitel, and in turn Clientlogic, were at one time great companies to work for. After the merger both companies have benefited. The work atmosphere with in Sitel is often tolerable.

Cons

Sitel is beginning to faulter. The compnay is unstable. Many Sitel sites are half or more empty and will be closed at some point in the future. Sites that are successful and have plenty of work are over staffed, with unrealistic promises being made to clients, to ring every last penny out. It would appear that Sitel corporate management in Nashville is attempting to milk the company for every last bit of profit before the compnay is broken up or declares bankruptcy.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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