A lot of time off, flexibility in swapping slots with colleagues. Access to a lot of different and new computers.
Cons
Difficulty in getting vacation days approved on time, as well as difficulty in getting over-time requests through to HR. The HR department is rather opaque.
Foundever Response
7y
Thanks for taking the time to leave a review for us. We do appreciate the positive feedback! Since your time with us, we have worked together with all employees in order to make positive changes to the holiday booking systems and OT requests which now has a much smoother process.
The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.