Easy and relatively decently-paid work for a student working part-time. - Telephone Technical Support Agent Foundever Employee Review

4.0
May 3, 2012
Recommend
CEO approval
Business Outlook

Pros

A lot of time off, flexibility in swapping slots with colleagues. Access to a lot of different and new computers.

Cons

Difficulty in getting vacation days approved on time, as well as difficulty in getting over-time requests through to HR. The HR department is rather opaque.

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Foundever Response
7y
Thanks for taking the time to leave a review for us. We do appreciate the positive feedback! Since your time with us, we have worked together with all employees in order to make positive changes to the holiday booking systems and OT requests which now has a much smoother process.

Explore other reviews about Foundever

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

7 week training to get a person ready to go into production.

Cons

Work hours depends on clients needs. So hours may vary.

2.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at home is the only pro

Cons

The pay, the people do not want to help when needed when you have qu4stions, customers are rude and hateful, trainers do not train very well at all, they do not communicate very well with you. Training is terrible. Be prepared to be thrown to the phones the second week of training. This job is mentally draining.

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