HCLTech - Service Desk Analyst HCLTech Employee Review

4.0
Dec 29, 2022
Recommend
CEO approval
Business Outlook

Pros

Good compensation and benefits with increase every year

Cons

You're lucky if you land into a non-toxic account or leaders. It is all about managers/leaders who handle the account. My first account was toxic because the managers are not good and they don't value your effort but my 2nd account is so good, manager's will allow you to have a career advancement and they offer a higher position without hesitation as long as you're a performer they will see your value

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

nothing, really, nothing appears to be functioning in this organization from onboarding over working, billing, offboarding

Cons

I have not been paid for my work after almost 90 days now. There is no formal explanation or refusal, but they are just sitting it out it appears, pocketing the money that has been paid on my behalf by the client.

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