Field service tech - Field Service Technician HP Inc. Employee Review

4.0
Jan 2, 2017
Recommend
CEO approval
Business Outlook

Pros

No local office so most admin work is done from home. Company provided car with personal usage allowed. Interacting with new people or familiar faces day to day. friendliness throughout the company. Benefits package and length lf vacation/sick leave to start with.

Cons

High stress position. Most managerial tasks end up being delighted throughout district team members even though most technicians are stretched as thin as possible to save money. Unqualified and improperly trained 3rd party back up causes around a 50% return rate for in house techs as they will need to return to site, remendy the issue and repair the relations with customer due to rudeness and lack of knowledge while onsite. Pay compensation does not seem to equal or fair in what you put in. "Major rewards" are generally noticed by small amounts of praise from local co-workers but higher management can't be bothered to reward employees in anyway.

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5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good boss and team nice

Cons

Not any so good reall

1.0
Apr 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You won’t find a more resilient, good‑humored, and quietly heroic group of employees anywhere. The real pros at HP are the folks who keep delivering results, supporting each other, and holding the place together — even as they’re asked to smile through baffling executive decisions, absorb constant reorganizations, and “embrace” strategies that seem designed by consultants who’ve never met an actual customer. If you want to work with people who can turn chaos into productivity and still crack a joke about it, HP’s rank‑and‑file are world‑class.

Cons

Despite consistently strong performance reviews and years of dedication at a senior level, HP’s decision to shut down our site while offering “relocation” — at my own expense, and only if I re‑apply for the job I already do — says everything about where this company has drifted. The old CEO’s infamous slip, “In HP Business First… I mean… Customer First,” has never felt more accurate. Leadership is disconnected from the realities employees face, yet continues to bring in PwC and other cost‑cutting consultants to tell them what employees have been saying for years. HP was once a company built on innovation, trust, and people. Today, it feels like a shell of that legacy — driven by short‑term cost cutting, site closures, and decisions that undermine both employee loyalty and long‑term business health. For a company that claims to value its people, the actions tell a very different story. Use caution if you’re considering building a career here. The culture and stability that once defined HP are fading fast.

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