Personal Banker - Personal Banker HSBC Employee Review

2.0
Jul 19, 2017
Recommend
CEO approval
Business Outlook

Pros

- People you work with are great - Good opportunities within the branch - Pay is slightly higher than other banks - Benefits are above average - Year end bonus is high depending on how the branch did

Cons

- Management does not care about their employees, all about sales and numbers - Understaffed at a high traffic branch; headcount decreased in tellers just to keep managers sitting at their desks - Bad experience: my stated work shifts in my contract got decreased after a couple weeks at the job due to headcount restrictions... but in reality I received more work shifts because the branch is so understaffed, but my benefits (vacation time) did not reflect my hours worked. - Outdated IT software... computer with black screen and green words

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5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good stuff, i enjoyed it.

Cons

less products available compared to US Banks

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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