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      Hilton

      Engaged Employer

      Hilton reviews

      Customer Care Coordinator - Anonymous employee Hilton Employee Review

      5.0
      Apr 4, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being able to block off up three separate blocks per day to work (I.e. 5-7 am , then 10am- 2 pm, and a final 5pm-7 pm if they're available) allows me great flexibility to get things done and come back to the phones each time refreshed and ready to help customers.

      Cons

      It can take some getting used to scheduling yourself weekly and making sure you're filling your obligated hours in the correct shift and the correct amount of weekend hours.

      Explore other reviews about Hilton

      5.0
      Apr 27, 2026
      Food and beverage attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good managers and employees, Hilton family pricing

      Cons

      Very slow location in Houston

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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