Disappointing Workplace Experience Despite Strong Commitment to My Role - Sales Manager Hilton Employee Review

1.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Strong team culture among colleagues who genuinely supported one another. Brand reputation that initially made the role exciting and promising.

Cons

Limited transparency in decision-making and a lack of follow-through when employees escalated workplace issues. Leadership turnover contributed to instability and inconsistencies in expectations, processes, and workplace culture. Serious concerns around communication and management responsiveness. Despite raising issues multiple times, I often felt unheard and unsupported.

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5.0
Apr 27, 2026
Recommend
CEO approval
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Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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