Hilton RMCC - Revenue Specialist Hilton Employee Review

3.0
Oct 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Lots of PTO with management support to use it; flexible work environment (work from home one day per week and during winter holidays); management is approachable and usually willing to go the distance to solve problems; discounts on hotel stays and a wide variety of non-hotel related discounts (cell phone, mattresses, etc); overall positive office culture with numerous volunteer opportunities and fun events held throughout the year; decent training and development programs; perfect place for a new college graduate or those with a family and desire job stability

Cons

High level management seems to lack the ability to plan more than a few months in advance (numerous team members have desks in meeting rooms due to lack of space); last-minute initiatives with dubious goals and lack of transparency regarding their impact on the business; lack of transparency in regards to promotions; lack of opportunities to move up the ladder within the RMCC (you will either manage hotels or manage people here) or within Hilton (the Dallas office seems very removed from the rest of the company); increase in nepotism within the past two years (a curiously high number of lower and middle managers have out-of-office connections with leadership i.e. babysitters, gym buddies, friends of family, etc.); lack of incentives to improve personal performance (typical 3% yearly pay increase; no bonuses for non-management positions; salary caps for promotions)

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Hilton Response
9y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

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5.0
Jun 5, 2026
Anonymous employee
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CEO approval
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Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

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3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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