Low paying and difficult to advance - Anonymous employee Hilton Employee Review

2.0
Jun 8, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Reduced rate for hotel stays; free meal during shift. If you are with the union the cost for the health insurance will be only the union dues. When there are big events at the hotel, the atmosphere can be fun.

Cons

If you are at a hotel that has both union and non-union membership, be prepared for the hostility that will be on-going between the two camps. Management is bottom-line driven and really doesn't care about high employee turnover. Staff is disgruntled and it shows. The better people tend to leave, so the quality of employees tends to be on the low side. The few good ones who stay are usually overworked.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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