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      Hilton

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      Hilton reviews

      Going downhill fast - Anonymous employee Hilton Employee Review

      2.0
      Apr 11, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Member Travel Program, Starbucks, flexible work options, generous PTO

      Cons

      Hilton used to have an amazing culture but that culture has been fading fast over the past year. The collegial culture that was our hallmark is being replaced by politics and gamesmanship and it’s killing morale. Senior management talks about aligning and reducing priorities but the opposite seems to be happening and morale is suffering as teams are stretched too thin to be successful.

      avatar
      Hilton Response
      8y
      Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. As always, we encourage you to provide your feedback directly with your manager or HR team to ensure any opportunities are addressed. Thank you again for taking the time to give us a review and for your commitment to Hilton.

      Explore other reviews about Hilton

      5.0
      Apr 27, 2026
      Food and beverage attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good managers and employees, Hilton family pricing

      Cons

      Very slow location in Houston

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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