Hilton is a big company, good standards - Assistant Director of Housekeeping Hilton Employee Review

4.0
Jan 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of upward mobility, many different locations worldwide. You will definitely learn the hotel business working for Hilton and can go anywhere with that experience.

Cons

Long hours are expected, not much time off. That is the price that you pay for the experience that you get working there.

Explore other reviews about Hilton

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance, and great benefits

Cons

Can be slow to adapt to new processes

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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