Outdated computer systems and constant vpn issues but good pay - Work At Home Reservations Hilton Employee Review

2.0
Jul 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay and perks. Setting your own schedule was a great advantage.

Cons

Constant computer issues and training covers lots of information you never use on the job.

Explore other reviews about Hilton

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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