Great Company--But Lackluster Job & Pay - Bellman Hilton Employee Review

4.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

These pros are moreso about the company in general: the benefits at this company are SO good; free food everyday; some of the best healthcare around; company trips & travel benefits; this company really is THAT good.

Cons

The cons have to do with the bellman position itself; at my location, I was fulltime & minimum-wage (in Virginia, it's $12 an hour). Now you'd expect the tips to make up for it, but it was rare that I got any good tips here. And I've worked for other hotels & made AMAZING tips at those other hotels, so I know I'm good at my job--its just the clientele at my particular Hilton-location were cheap. I wouldn't mind this as much if I was part-time and if i was able to do something else more productive (like be in college at the same time), but the bellman-position here *requires* you to be 40 hours a week. With bad tips, $12 an hour fulltime (while doing nothing else to help your social mobility) is not sustainable in today's world, so the position burned me out (And it doesn't help that you can't sit down at ALL on the job). The benefits are GREAT--but the pay itself: not so much. In the end, It just wasn't worth it since there was no 100% guarantee of moving up from bellman.

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5.0
Apr 27, 2026
Recommend
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Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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